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2023-2024 PAU University Catalog

Student Health Support

While Palo Alto University does not have a counseling center on campus for students, we do have several mental health support options. If you need mental health support, please reach out to the Office of Student Success studentsuccess@paloaltou.edu.

Some services available include (subject to change):

  • Through TimelyCare, part of TimelyMD, a leading telehealth company specializing in higher education, all students have access to:
    • 24/7 virtual access to medical and mental health care from anywhere in the United States - at no cost. Any PAU student has access to a licensed provider via a smartphone or any web-enabled device. Licensed providers are available to offer medical and mental health support via phone or secure video visits.
    • Medical - On-demand virtual access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies, and more
    • Scheduled Medical - Appointment-based options to speak with a medical provider
    • TalkNow - 24/7, on-demand access to a mental health professional to talk about anything at anytime
    • Scheduled Counseling - Speak to a licensed counselor (up to 12 visits per year, every August to August)
    • Group Sessions - Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year.